Beyond usage
Usage alone does not tell you whether the rollout is working.
Logins and anecdotes tell you who touched the tool. They do not tell you whether people trust it, find it useful, or want to keep using it.
Assess the Impact of AI and Technology
Many organisations are investing in AI without a clear picture of where the real problem lies.
Sometimes the issue is tool fit. Sometimes the tool is right, but adoption is weak and people are struggling to integrate it into day-to-day work.
Our assessments and behavioural science expertise help you measure both, so you can make better decisions about the right next steps for AI in your organisation.
Why this matters
See whether adoption is actually working.
Good rollout decisions come from more than usage data. You need to know whether people trust the tool, find it usable, and feel it is helping rather than adding work.
Friction and fit
Trust, friction, and workload shape what happens next.
If the tool feels clumsy, adds effort, or creates uncertainty, adoption can stall even when usage looks healthy at first glance.
Decision clarity
Leaders need evidence they can act on.
A better assessment shows what to improve, where support is needed, and whether change is actually happening over time.
Sample insights
See what the rollout is actually changing.
Decision-ready
What the results show
- Trust is improving, but not yet strong enough for confident reliance.
- Usability is acceptable, though live-workflow friction remains.
- Workload is the warning signal and should be tracked closely.
Suggested measurement plan
Baseline
Post-launch
Follow-up
Recommended next step
Start with a baseline across trust, usability, workload, and perceived impact. Then measure again after enablement to see whether adoption is genuinely improving.
What this gives you
A practical way to assess and improve AI adoption.
Use it to design the right survey, choose credible measures, and add support where adoption needs help.
Assessment design
Build a survey that fits the rollout you are actually running.
Shape the assessment around the tool, audience, and decisions in front of you instead of relying on a generic template.
Evidence-based measures
Use established measures for trust, usability, workload, and impact.
We draw on measures developed by organisations including NASA and the ONS, including tools designed to assess workload and friction in demanding technology contexts.
Adoption support
Add targeted support when uptake is stalling.
Where needed, combine measurement with practical behavioural support to reduce friction, build confidence, and improve follow-through.
Offer paths
Choose the support level that fits.
Assess impact only
For teams that want a clearer read on trust, usability, workload, adoption, and perceived impact.
- Tailored survey brief
- Recommended measures
- Clear reporting structure
Assess plus support adoption
For rollouts that need measurement plus targeted support to improve confidence, use, and follow-through.
- Assessment design
- Barrier diagnosis
- Targeted intervention options
Assess, support, and track over time
For organisations that want a baseline, support plan, and repeatable view of what is changing over time.
- Baseline and follow-up waves
- Visual trend tracking
- Decision-ready comparison
Expert-led option
Bring in expert support when measurement alone is not enough.
For more complex programmes, Lifemaxxr can add behavioural support, ACT-based exercises, interpretation, and rollout guidance.
- Behavioural science and ACT-informed support when confidence, habits, and friction are part of the problem.
- A credible measurement layer for consultants and implementers working with clients.
- A higher-touch option for teams that want help interpreting results and deciding what to do next.
Ready to assess your rollout properly?
Tell us about the rollout, the questions you need answered, and whether you want assessment only, behaviour support, or tracking over time.